About Claire Pelser

Never worked with a virtual assistant before? No problem. I am ready to clean up your inbox, handle your scheduling, book your travel, manage projects, and so much more. Take your life back and focus on what's important to you, leave the admin to me!

With 18 years corporate and personal assistant experience, let me help you lighten the load. I hold a personal assistant diploma and have worked in the office automation, hospitality, security and healthcare industries. I understand that the key to success is confidentiality, flexibility and professionalism. With strong organisational skills and a can do attitude, I believe in making your life as simple as possible.

Whether you need an admin ninja to take care of office admin, or simply someone to take care of your lifestyle and household management – I am there to help. Please explore the services I offer. The sky is the limit. If there is a task that is not listed in the services section, please contact me and lets chat about how I can be of assistance to you and your team.

Claire Pelser virtual assesitant

helping you focus on the important tasks

Why Hire a Virtual Assistant?

By hiring a virtual assistant, you're able to delegate tasks, and concentrate on all the other important stuff. For example, this may include responding to customer service emails, answering calls, scheduling appointments, and overseeing projects.

Do you have too much to do and not enough time to do it? No problem. Try hiring a virtual assistant to take the pressure off. Does it seem like there are never enough hours in the day to get everything done? Are you and your staff trying to run a business and, at the same time, keep up with the never-ending admin demands? It’s time to hire a virtual office assistant. These talented professionals are the ultimate multi-taskers. They make your life easier by helping your business run more efficiently.

But what exactly does a virtual assistant (VA) do? And why do you (and your business) need one?

What does a virtual office assistant do?

There was a time when the terms "work-from-home" and "freelancer" had negative connotations. Not anymore. Many of these independent workers are virtual assistants. They work online from a remote location and handle specific tasks for a company.

When should you hire a virtual assistant?

Anytime is a good time to add another skilled professional to your team. You might especially want to hire a VA if:

  • You’re overwhelmed by your current workload.
  • You have more paperwork than you and your staff can handle.
  • You want to use your time more productively.
  • You need to decrease your stress levels.
  • You need something done that you don’t have the skills to do yourself.
  • You own a small business and do not want to increase your permanent staff compliment or you simply cannot afford to employ another permanent employee.

If any of these situations apply to you, there’s no doubt you could get the help you need from a qualified VA. What if you’re on a tight budget? Don’t worry. Hiring a virtual assistant is probably more affordable than you think!

What are the benefits of having a virtual assistant?

There are more benefits of hiring a virtual office assistant; here are just a few examples to consider:

1. Reduced labour costs
If you hire another full-time employee, you’ll not only have to pay his salary but also:

On the other hand, virtual assistants work as independent contractors. This means they handle all their own expenses, including taxes, medical aid and pension / provident funds. You simply hire them to perform a specific job, pay them for their time, and that’s it. Think of all the money you’ll save that can be better used elsewhere!

2. Increased productivity
In a standard 8-hour workday, the average office worker does less than 5 hours of actual "productive" work. Why pay one more employee to surf the internet and chat at the coffee station? Virtual assistants work differently. Without the distractions of an office environment, they’re able to focus and dedicate their time to getting tasks done. Because they’re self-employed, their number one goal is client satisfaction. If they start slacking off and missing deadlines, it’s unlikely the company will hire them for future work, this resulting in a loss of income for them. For this reason, virtual assistants are a highly motivated bunch!

3. Increased flexibility

With a VA, you’re not saddled to a 9-5 workday. They work around your schedule and are there when you need them. If you’re in different time zones, that can work to your advantage, too. Rather than assigning eight-hour shifts, you can develop a schedule that maximizes output while keeping costs in check. And, in the unlikely event that you’re dissatisfied with your VA, you can simply end the contract and hire a different assistant. It’s not always that simple with a full-time employee!

4. Improved work quality

How much time do you spend every day on “busy” work like checking emails, answering phone calls, or managing your website or social media? How much more productive could you be if someone was there to handle all those nonessential tasks for you? Then you’d be able to dedicate more time to growing and marketing your business. You’ll also save the time and hassle of constantly re-training your employees. Rather than educating them on every new technology that comes along, why not hire a professional VA who already has all those skills?

5. Reduced risk in scaling operations
Maybe you’re at a point with your business when you’re not entirely sure what’s going to happen next. The numbers are pointing towards growth, but you don’t know when or how quickly that will happen. This is another situation where a virtual office assistant could be the perfect solution. Rather than taking on new employees, hiring a VA would help you manage your work volume without breaking your budget. If business picks up and you need more help, simply hire another VA to see you through the transition. Again, this is where a VA comes in. No matter what job needs completing, you can find a qualified virtual assistant who has the skill set you’re looking for.

What’s stopping you?

Now that you know how beneficial a virtual office assistant can be for your company, what’s stopping you from hiring one?

we work around your schedule

Virtual Assistant Services

Finance, Admin & HR

Virtual Finance & HR Services
  • Appointment bookings
  • Diary & Email Management
  • Creating and editing spreadsheets
  • Document typing
  • Presentations
  • Typing minutes of meetings
  • Customer service via email and phone
  • Online store order management
  • Creating company profiles
  • Corporate travel arrangements

Marketing & Events Management

Virtual Marketing Services
  • Functions and entertainment
  • Budgeting and venue sourcing
  • Training
  • Staff year-end functions
  • Health & Wellness Days
  • Adhoc projects
  • Advertising via print and social media
  • Updating social media pages
  • Catering
  • Creating Invitations
  • Compiling guest lists

Lifestyle Management

Virtual Lifestyle Management Services
  • Property management
  • Managing household expenses
  • Party and event planning
  • Gift sourcing
  • Personal shopping
  • Family and pet medical appointments
  • Reservations
  • Holiday itineraries
  • Booking of flights and accommodation
  • Family tree and genealogy research


"I know that when I request Claire’s services her attention to detail and confidentiality is part of the professional service she provides. This is of utmost importance as these traits are key in our sector."
Keshree Govender - Human Resources Executive

"Claire is exceptional with diary management and very customer service driven, these are the exact qualities I require when requesting her services and I will continue to do so in the future."
Cormac O’Dalaigh - Front of House & Support Services Manager

"Claire worked as my PA for a number of years. She is efficient, highly skilled, very people oriented and she attended to all of my requirements effortlessly. I have no hesitation in recommending her as she will be an asset to any one using her services"
Val Marais - Sales Manager / Business Owner

"Claire’s turnaround time is fantastic; there is no job too big or too small. I will definitely use her services again in the future."
Wendy Wattrus - Finance Manager

"We used Claire’s services for our Social Media & marketing material for 2 years, and found her to be helpful, responsive, insightful, & great to work with."
Kelly Sinclair - Kelly Sinclair Recruitment Partners

Contact Us

Contact Information


I charge an hourly rate for my services. However, tailor made packages can be arranged for a monthly retainer.

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